Microsoft Outage: The cloud services of US multinational corporation and technology company Microsoft faced problems on Friday. This caused its servers to go down. According to the report, this happened due to the update of antivirus ‘CrowdStrike’. CrowdSrike is a cyber security platform that provides security solutions to users. The downing of Microsoft’s server affected the working of airlines, TV telecast, banking and many corporate companies across the world including America and India. Meanwhile, CrowdStrike has told its customers about the manual solution in a note.
Actually, due to the update of CrowdStrike ‘Falcon Sensor’, Microsoft had a massive server down. Blue Screen of Death (BSOD) was coming due to system crash. Now the CEO of CrowdStrike has said that the issue has been isolated. Work is being done rapidly to eliminate the problem.
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CrowdStrike CEO George Kurtz said in a post on social media platform X (formerly Twitter) that the company is “working with customers who are affected by a defect found in a single content update for Windows hosts. The bug does not affect Mac and Linux-based systems.”
Sending updates on the support portal
George Kurtz said, “We are sending our customers to the support portal for the latest updates. We will continue to provide regular updates regarding this issue on our website.”
Communicate with CrowdStrike Representatives
CrowdStrike’s CEO further stated, “We encourage organizations to communicate with CrowdStrike representatives through official channels. Our team is committed to ensuring the security and stability of CrowdStrike customers.”
In its advisory, the Indian Computer Emergency Response Team (CERT-In) has also provided a 4-step manual solution to fix the CrowdStrike Windows 10 BSOD issue:-
1. Boot Windows into Safe Mode or WRE
2. Go to C:\Windows\System32\drivers\CrowdStrike
3. Find and delete the file that matches “C-00000291*.sys”
Boot up normally.
It is expected that after this temporary fix, CrowdStrike and Microsoft will release a proper fix soon.
What did Microsoft say?
Regarding the server down, Microsoft said, “We are aware of the problem. We have deployed several teams to resolve it. We have found out the cause. Only those users have been affected who use Microsoft Azure.”
Who are the customers of Microsoft Azure?
Walmart, Coca-Cola, HP are the customers of Microsoft Azure. Apart from this, energy company Chevron, industrial company Siemens, health company Advent Health, Children’s Mercy, American space agency NASA, media company The Weather Channel, Britain’s video channel Sky News are its customers.
Which countries were most affected by the server down?
Microsoft’s server down has affected the US, UK, Singapore, France, Australia, New Zealand, Belgium and Canada the most.
What problems arose due to server down?
People faced problems in trading due to Microsoft server down. Services of some brokerage houses including Nuwama, 5Paisa and IIFL Securities were affected. People could neither buy nor sell shares. Its effect was also seen in the aviation sector. At Delhi airport, boarding passes were given to passengers in handwritten form. Sky News’ operation in Britain came to a halt. Banking sector work could not be done. Transactions were failing.
One software update and Microsoft service down for 15 hours: 1400 flights cancelled worldwide, banks and stock markets also affected; TV channel broadcasting stopped in Britain
An update from an American anti-virus company affected Microsoft. This affected the operations of airlines, TV telecast, banking and many corporate companies across the world for 15 hours from 5 am to 8 pm on Friday (19 July). About 1400 flights were cancelled. Due to the shutdown of online services, flight boarding passes were given by hand at many airports.
You may have never heard of anti-virus firm CrowdStrike before, but what the company did with its virus scanner, Falcon, affected millions of computers running the Microsoft Windows operating system, Microsoft reported at around 5 a.m. Apple and Linux users, however, were not affected.
In India too, its biggest impact was seen at airports. Online services like airlines’ check-in were affected by this. Heavy crowds were seen at airports across the country including Mumbai, Delhi, Chennai, Bangalore. Due to lack of information, people waited for hours at the airport. This outage did not have much impact on any other service in the country.
Computers around the world started restarting automatically, the screen turned blue
‘Blue Screen of Death’ has been reported worldwide. Blue Screen of Death (BSOD) is a critical error screen that appears on the Windows operating system. When this error occurs, the computer restarts automatically. There is also a possibility of data loss.
After the outage, Microsoft immediately said that it was a “third party issue”. In other words – it wasn’t their fault. This whole incident shows how dependent the world is on these big companies, and how powerless it leaves us when they fail.
Microsoft Outage: This is not a cyber attack, know what stopped working and where there was no impact, 10 big updates
Due to a technical glitch in Crowdstrike, a firm that provides cyber security to Microsoft, the work of users using Microsoft software across the world came to a halt. Its effect was seen in many countries of the world including India. According to the report, this problem is related to the problem in the global cyber security firm Crowdstrike. During this time, a blue screen was appearing on laptops and computers, after which the system was shutting down automatically.
1- Cyber security company ‘Crowdstrike’ said that the issue that has caused major disruptions is not a cyber attack. A Microsoft spokesperson said – We hope the problem will be resolved soon.
2- Microsoft, CrowdStrike and Windows are the most talked about issues on the social media platform ‘X’, i.e. they are trending. Due to this glitch, users are seeing ‘Blue Screen of Death’ messages on the screens of computers and laptops and reports of disruption in international airlines, banks and media institutions are coming from all over the world.
3- In India, many airlines including Indigo-SpiceJet had to cancel their flights. This affected services like flight booking and check-in. IndiGo posted on X and wrote… Our systems are currently affected by a Microsoft outage , which is also affecting other companies. During this time, bookings, check-in, access to your boarding pass and some flights may be affected. We appreciate your patience.
4- SpiceJet wrote on Twitter, “We are currently experiencing technical challenges which are impacting online services including booking, check-in and booking functionalities. As a result, we have activated manual check-in and boarding processes across airports.”
5- Technical glitches in the server have affected operations in the US, UK, Spain, India, Japan, Canada, Australia and many other countries. Due to the failure in Crowdstrike , work has been disrupted in many places including major banks, media houses, airlines. Globally, American Airlines, Delta Airlines, United Airlines and Allegiant Air canceled flights due to Microsoft cloud outage.
6- The country’s major stock markets – NSE and BSE – were not affected by the global disruption in Microsoft services. An NSE spokesperson said in a statement that NSE (National Stock Exchange) and NCL (NSE Clearing Limited) are operating normally today. Apart from this, a BSE spokesperson said that the exchange has not been affected due to the problem in Microsoft. Operations are going on normally.
7- This problem affected the services of the London Stock Exchange and disrupted work. Sky News also stopped working and rail services were also affected.
8- Information Technology and Electronics Minister Ashwini Vaishnav said that his ministry is in touch with the giant technology company Microsoft regarding the global disruption in its services and no impact of this incident has been seen on the country’s NIC network. He said that a technical consultation is being issued in this regard by CERT-In, the nodal agency for cyber security.
9- The reason for the outage is said to be the new update of CrowdStrike (cybersecurity software firm), which has affected Windows-based desktops and laptops. At the same time, Microsoft, CrowdStrike and Windows are trending on X
10- In a statement from Microsoft, it has been said that it is investigating this problem. Due to which various Microsoft 365 apps and services are being affected. Our services are still being continuously improved.
What is CrowdStrike? One update of which brought Windows computers to a standstill across the world
Actually, CrowdStrike is an American security firm. This firm works in collaboration with Microsoft. According to the company, an update in CrowdStrike has caused problems in PCs and laptops around the world and they are getting BSOD error.
If media reports are to be believed, this outage has been seen in India, America, Australia and European countries. To put it simply, companies around the world have been using CrowdStrike. According to reports, a server of CrowdStrike has crashed. Due to this, Microsoft has been affected heavily. If the crash in CrowdStrike’s server is believed, then Microsoft has been affected the most. Its Windows computers have been affected. A large number of people are not able to use PC-laptops. People are using PCs in recovery mode, which is known as BSOD error.
What is Server?
Actually, a server is a kind of system that provides service to computers and devices connected through a network. These services can be of many types. It includes many things including database, hosting, user access control. The job of a server is to collect data and provide facilities to the devices connected to it. Outage occurs due to technical fault in the server, due to which people have to face problems.
